Customization made easy
Returns
Stock vinyl sets are cut and prepared on an order by order basis. Therefore, we do not offer returns or refunds for vinyl sets. Once you complete a purchase, the sale is final. Custom sets are designed specifically for your mask or helmet and can not be returned for refund or exchange.
Sizing
Stock vinyl sets are offered in two sizes only: Senior and Junior, and are one size fits most. These are based on averages of the many models and sizes of masks available today. If you have a concern regarding sizing please contact us in advance and you will be provided a rough estimate of the graphic size so you can measure your mask to be sure it will fit. If custom sizing is required you will need to order a custom vinyl set, not a stock set.
Service
Should you have a question on your purchase, please contact us at leblancdesigns@eastlink.ca and we will make every effort to respond within 24 hours. If you have received your order and there is a discrepancy please contact us.
Taxes
Where applicable, taxes will be calculated at the checkout.
International Orders
An International order is an order that will be shipped anywhere outside of North America. We must be contacted at leblancdesigns@eastlink.ca before these orders will be processed so that International shipping and handling charges may be calculated. If an attempt is made to circumvent the shopping cart to get around this requirement, your order will not be processed.
Shipping and Handling
Vinyl sets generally take 1-2 days to complete. When complete you will be emailed a notification as well as tracking (registered, express shipping only)
Customer Inquiries
All customer inquiries can by sent by the Contact Form on this website, or by email: leblancdesigns@eastlink.ca
Limitation of Liability
LeBlanc Designs shall not at any time be held liable for any damages incurred as a result of its use not held liable for personal injury inflicted while wearing any products purchased or products painted by LeBlanc Designs. Any damage that occurs to the helmet due to the nature of its use will be the sole responsibility of the manufacturer, and LeBlanc Designs shall not at any time be held liable. LeBlanc Designs shall not be liable for any damages incurred during shipment to the customer of their mask and/or helmet from the date it is shipped. LeBlanc Designs reserves the right to delay or refuse orders where a transaction contains incomplete details or details that cannot be verified or where fraud is suspected.
Do the vinyl graphics cover the entire surface of the mask?
No, the stock sets are individual pieces that you will apply but the base color of your mask will remain the same. We do offer partial wraps (covering sides and chin) and full wraps (covering the entire mask) but those are within our custom category. Please contact us for more information.
How do I know what size to order?
We offer two sizes, junior and senior - these are sized to fit most masks within those two helmet categories. However if your mask is a small senior size for instance, you may want to consider a junior set or contact us for guidance.
How durable are the graphics?
We have customers who have had the same set for multiple seasons. We recommend storing your mask in a helmet bag, and either air drying the surface or blotting it dry as opposed to rubbing the graphics. We do offer lamination for an additional fee. As always please contact us for more information.
How difficult are the vinyl sets to install?
We include a detailed set of installation instructions with each set, as long as you take your time, clean your surface and go slowly, you should have no issues.
What is the best way to remove graphics?
Gently heat the graphics with a hair dryer to loosen the adhesive, and then pull up an edge. Gently pull back using the palm of your hand to remove the rest of the decal. Any remaining adhesive can be removed using Goo Gone - available at your local hardware store.
Vinyl Returns
Stock vinyl sets are cut and prepared on an order by order basis. Therefore, we do not offer returns or refunds for vinyl sets. Once you complete a purchase, the sale is final. Custom sets are designed specifically for your mask or helmet and can not be returned for refund or exchange.
Harness Returns
Harness Helmets are custom designed for each individual customer. If you receive your helmet and there is an issue please contact us immediately so we can resolve the problem.